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FREQUENTLY ASKED QUESTIONS ABOUT SNOW BEAR CHALETS

WHY SNOW BEAR CHALETS AND WHY WHITEFISH MOUNTAIN RESORT?

WOW, was Snow Bear Chalets really selected as one of TIME Magazine’s 100 World’s Greatest Places?

Yes! We were included on the cover of TIME Magazine in their 100 World’s Greatest Places 2018 issue, in September of 2018. Of the 100 places in the entire world, we were one of only 4 places to stay in the United States! We’ve also been named one of the 30 Most Romantic Places to Stay by COSMOPOLITAN Magazine, and have been featured in more than 200 more. You can find the stories/links here.

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How’s the skiing at Whitefish Mountain Resort?

SKI Magazine rated Whitefish Mountain Resort the #3 Overall Best Resort in all of North America, in 2020! With thousands of acres of varied terrain for all level skiers, Whitefish Mountain is known for the friendliness of the people, and the amazing views from the mountain into the Canadian Rockies and the mountains of Glacier National Park.

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ACCOMMODATIONS AND RATES:

Are there any additional costs?

Yes, we have an 8% MT and local Whitefish Lodging Tax, a flat cleaning fee regardless of length of stay ($250 for Ponderosa and Tamarack, $350 for Cedar), and a $79 insurance fee, which covers up to $1500 in damages.

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What are your rates?

The rate varies by which chalet you choose, and with the specific season. Our least expensive rates are our off-season rates April-May and September-early December.

Not including our most in-demand holiday weeks, we think Snow Bear is quite reasonable with rates ranging from as low as $59/per person/night to as high as $150/per person/night (at full occupancy for the chalet). That being said, Snow Bear is not for everyone. It’s literally the ultimate in luxury living for those who choose a unique, decadent holiday experience. If you’re ready to be spoiled on a gorgeous mountain escape, regardless of the season, you’ve found the right place!

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How many people can you accommodate, if I want to bring family, friends or host a corporate retreat?

Currently 22 total, between the three Snow Bear Chalets.

Ponderosa- 6 guests, in two king and two twin beds

Tamarack- 6 guests,  in two king and two twin beds

Cedar- 10 guests, in two king and six twin beds

Coming in the fall of 2020, we’re adding 7 additional units which will increase our vacation rental occupancy, with the construction of The Residences at Snow Bear. These luxurious penthouses are located slopeside, adjacent to Snow Bear Chalets, and will have three 3-bedroom units, and four 2-bedroom units.

The penthouses are located in one building, feature underground, heated, reserved parking, a ski locker room, a fitness center, private outdoor decks with amazing views and a private hot tub, all just a few feet from the slope. You can view renderings and floor plan layouts on our website. 

Once The Residences are complete, we can then accommodate up to 70 guests at Snow Bear!

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BOOKING DETAILS AND DISCOUNTS:

Can we book one of The Residences at Snow Bear now while they’re under construction?

YES, you can! And, if you book now for a stay in early December 2020, you will most likely be the first person to stay in your brand new penthouse!

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What is the “Book Before You Go” Discount?

When you book a return visit to Snow Bear Chalets BEFORE YOU CHECK OUT from your current stay, we offer a 10% discount off the regular rates for your next visit (holiday weeks excluded). Plan ahead with your friends and family and save!

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Do you require a minimum number of nights stay?

Yes, we do and it varies by season.

Christmas week (12/21-28) and New Year’s Week (12/28-1/4) have a 7-night minimum.

President’s Week (dates vary from year to year)- 5 night minimum

Other than special events/occasions in the area, the rest of the year we have a 3-night minimum for each of the three chalets.

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Do you offer discounts (military, teacher, etc)?

Unfortunately, we are unable to do so, as we donate a significant portion of our profits to charities including One Drop (water), Vital Ground Foundation (bear/land conservation), Angel’s Hands (health), Dream Foundation (kid’s cancer research), IPA (poverty) and others. You can learn more on how we can help your favorite charity here.

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How do I book my stay at Snow Bear Chalets?

1) You can make your reservation through VRBO.com, HomeAway.com or Airbnb.com. With them, you will pay 1/2 upon booking, and the balance 60 days prior to the date of your arrival. A full refund is available up until 60 days prior to arrival. There is also a service fee that these companies charges the guest that ranges from $250-499/booking. If you choose this option, please go to VRBO.com or HomeAway.com and type the number for your desired chalet into the search box to book each property:

Ponderosa- 4249601

Tamarack- 4249602

Cedar- 4249603

OR,

2) Book directly with us and avoid the VRBO/HomeAway guest service fee (of $299-$499/booking). Payment is due upon booking to secure your reservation and is non-refundable. Travel insurance is recommended. Should you choose this option, please let me so we can send you a Reservation Payment Request to secure your reservation. You can then pay by credit card via a secure link online.

Please Note: Until a reservation is confirmed, the dates are available on VRBO/Homeaway for Instant Booking (by someone else), so please call us ASAP to avoid disappointment.

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Which chalet should I book?

Please go to the Home page of our website to see the specific differences, and scroll down to “What Chalet is Right for Me”. Ponderosa and Tamarack are identical and each sleep 6 with 2 baths, except that Ponderosa is located directly ON the slope about 10 steps from your front door to the slope, and Tamarack is on the other side of Ponderosa, a 30’ ski to the slope. Cedar which sleeps 10 and has 4 full baths, is located on the other side of Tamarack, about 50’ from the slope.

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GETTING TO SNOW BEAR CHALETS: 

What’s the best way to get to Montana?

Flying to Glacier Park International Airport (FCA) in Kalispell, Montana is easy! In 2019, FCA was ranked as the #2 On-Time airport in all of North America!  We’re serviced by Delta, United, American, Alaska/Horizon, and Allegiant Air, with direct flights to Kalispell(FCA) from 13 US locations. Check out how EASY it is to get to Glacier with DIRECT, non-stop flights, available from these cities:

  • Salt Lake City
  • Minneapolis
  • Seattle
  • Denver
  • Phoenix
  • Las Vegas
  • Seasonally from:
  • Atlanta
  • San Francisco
  • Los Angeles
  • Chicago
  • Portland
  • Oakland
  • New York City
  • Dallas
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ONCE YOU’VE ARRIVED:

May I take photos of the chalet and share them online?

YES, during your visit, you are more than welcome to take and share as many photos of Snow Bear as you’d like. Please feel free to share that you’re staying in one of TIME Magazine’s 100 World’s Greatest Places! We’ve had many requests for professional photos from guests to share, so we’ve posted them here to make it easy for you. Should you decide to share them on social media, we’d appreciate if you’d use #snowbearchalets so we can track them, thank you!

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Can you help me plan activities to enjoy during our visit?

Yes, we’re happy to do so! We have a guest information book with links to many things to do in the area, many that can be booked prior to your arrival. (The link will be forwarded to you upon booking).

We can also help you with concierge services including ski or mountain bike rental, in-chalet massage, private chef, etc. Just let us know what you need and we’re happy to help.

Our staff is also available for special requests (grocery or liquor store pickup/delivery, florist, bakery, turndown service, mid-week cleaning, etc), for $50/hour. We’d prefer to do the work and allow you to spend your time enjoying your holiday!

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What’s the best way to get to Glacier National Park?

Glacier National Park is about 30 miles from the treehouses and is a beautiful drive. However, if you don’t choose to deal with limited parking in Glacier National Park during the peak summer months, you can drive your car to the Visitor’s Center in Apgar, then park and take the shuttle to many hiking destinations throughout the park. The free shuttle picks up/drops off about every 20 minutes at many popular spots in Glacier.

There is also a direct shuttle from downtown Whitefish to the Visitor’s Center, available for around $12/person.

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What’s the best way to get to downtown Whitefish?

During ski season, you can also hop on the free Snow Bus shuttle to downtown Whitefish from the Village. During the rest of the year, renting a car will provide you with your best options, in addition to taxis and Uber.

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Are there restaurants and bars nearby or do we need to visit downtown Whitefish?

Snow Bear Chalets is located just a few minute’s walk from The Village at Whitefish Mountain Resort. There are several restaurants and bars, as well as a small convenience store and a few ski/clothing shops.

That said, you’ll want to visit the charming area of downtown Whitefish. Our “Hallmark” village boasts incredible restaurants for culinary delights, fun boutiques, and merchants, distilleries and bars, as well as various real estate offices should you decide to own your own piece of heaven.

During ski season, you can also hop on the free Snow Bus shuttle to downtown Whitefish from the Village.

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Is there parking at the chalet?

Each chalet has one dedicated parking space right in front of your chalet.

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Can I drive directly to the chalets as they are “ski-in/ski-out”?

YES. Although the treehouses are located ON the slope, the other side of the chalet is a county road, providing direct driving access to your chalet.

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Do I need a car?

During ski/snow season: If you’re not familiar with driving in the snow, there are alternatives to renting a car. Uber is available in our area, as are numerous taxi services. Additionally, there is a Snow Shuttle available from the Village (a few minute’s walk from Snow Bear) to downtown Whitefish.

The rest of the year: There are many national car rental companies who rent cars from the airport. If you like to drive, Montana has some beautiful places that are most easily accessed by private car. There is a shuttle from downtown Whitefish to Glacier National Park that makes getting there easy.

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When is Check-in/out time?

Check-in time is 4 pm on the date of arrival. Should you arrive early, and should the chalet be available, we’re happy to allow you to purchase additional time in the chalet for $50/hour, to check in early (if available).

Check-out time is by 10 am on the date of departure. Should you wish to depart later in the afternoon, we’re happy to allow you to purchase additional time in the chalet for $50/hour, to check out later (if available).

Early check-in and late check-out (when available) are offered to repeat guests at no additional charge!

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May I call you to ask additional questions and/or to gain further clarification on anything discussed above?

YES, please do! We love to be of service to our guests, so please don’t hesitate to call us at 406-848-1771 with any questions to book your reservation. We’re here and happy to help!

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